[UPDATE] Our new opening hours with effect from 9 May 2022,

Operating hours: 12pm – 8pm, Mon – Fri*

*Do note, The box office will only be open on Saturdays when there is a ticketed event. Our box office is closed on Sundays.

We take pride in offering personalised service, well-trained staff and a relaxing environment for the purchase and collection of tickets. Our Box Office is located on Level 3, and opens daily from 12pm to 8pm.

1 Vista Exchange Green, Level 3

Box office opens one hour prior to event commencement time for events scheduled before 12pm. It will remain open up to one hour after event commencement or until after the intermission for events taking place after 8pm.

Closed on Christmas Eve, Christmas Day, Eve of New Year, New Year,  Eve of Chinese New Year and the first two days of Chinese New Year.

Note: Hirers of The Star PAC have authorised The Star PAC to deal with its patrons’ requests in a reasonable manner with regard to upgrading of seats and lost tickets, and The Star PAC reserves the right to levy a reasonable charge on the patrons as agreed with the official ticketing agent.

The Star PAC has launched a new ticketing service StarTix to provide a holistic one-stop integrated solution of venue and ticketing needs. We are also the authorised agent for SISTIC and ticketmaster