IN-HOUSE SECURITY OFFICER

Responsibilities:

• Perform general screening, guarding and patrolling duties
• Manage access and egress control
• Execute basic incident response plan
• Handle security and safety systems
• Monitor CCTV and central alarm system
• Conduct crowd and vehicle traffic control
• Manage key press system
• Assist in execution of evacuation plans and exercises

Requirements:

• Minimum 2 years of experience in security
• Possess valid security license (SIRD/PLRD)
• Certified in WSQ licensing core modules
• Basic literacy in Microsoft Office applications (Words, Excel, Power Point and Outlook) will be an advantage
• Pro-active, team player, and able to work under pressure
• Willing to learn and have a strong determination to excel
• Able to work rotating shifts including weekends
• Candidates residing in the West (Ghim Moh/Holland/Dover Road) will have an advantage

Interested applicants may download the application form and submit it together with a detailed resume at recruitment@thestar.sg. We regret that only shortlisted applicants will be notified.

Maintenance Technician

Job Description

• Able to carry out handy works, painting, minor repairs and replacement of fittings
• Take charge of the repairs and maintenance for building facilities and ensure all repair and maintenance matters are followed up
• Ensure building facilities and operational equipment especially fire safety equipment in good working condition
• Manage and supervise external vendors/ suppliers/ contractors
• Keep track and update of repair and maintenance related inventory
• Attend and reply to service requests, enquires, complaints and/ or feedbacks from building occupants and/ or clients.
• Fulfil day-to-day operations and carry out tasks given by immediate supervisors/ management

Job Requirement

• Good team player and self-motivated
• Ability to multi-task, communicate with all departments and work independently in a fast-paced environment
• Well verse in mobile phone group communication
• Ability to hands-on with fellow colleagues

Food and Beverage (F&B) Executive

Job Description

• Responsible for bar management, operations and provide excellent customer service
• Handle customer complaints swiftly and perform service recovery when necessary
• Procurement of food and beverage & operational equipment
• Establish relationship with suppliers to ensure the business receives competitive terms
• Manage the Point-Of-Sales (POS) and back-end inventory system which includes preparation of sales reports and other related documents
• Assist with bar staff hiring and training
• Ensure the food & beverage operations are sufficiently staffed with trained, competent and efficient individuals
• Planning of manpower and bar stock based on genre of events and ticket sales
• Verify and compute monthly casuals’ timesheet
• Assist with budgeting, estimate consumption, forecast requirements and maintaining inventory
• Adhere to food hygiene, health and safety regulations
• Apply necessary permits/certificates required for operation
• Track and manage operational expenses and manpower cost
• Tracking and schedule for bar equipment maintenance.
• Upkeep bar equipment, counters and stores
• Assist in the research and development for new items and other profit generating projects
• Track catering commission and facilitate proper implementation of house rules, regulations and other catering event documentations
• Assist in drafting of departmental policies and procedures
• Attend to F&B sales queries and issue quotations
• Assist in planning and execution of private event receptions and operational requirement
• Ensuring a high standard of client servicing at all times
• Any ad-hoc duties as assigned

Job Requirement

• Graduate/Certificate in F&B Service related course and/or relevant working experience in F&B operations. Fresh graduates are welcome.
• Proficient in Microsoft Office applications
• Possess good interpersonal and communication skills
• Possess excellent customer service skills
• Able to lead a team of F&B casual staff
• Ability to work under pressure and in a fast pace environment
• Excellent organizational skills and attention to details
• Must be able to work irregular hours and on weekends
• Experience in POS System and F&B procurement is preferred

Box Office Officer

Job Description

• Handle day-to-day box office operations efficiently with minimal supervision
• Maximise box office commission, income, sales and distribution of tickets
• Provide excellent customer service to both internal and external customers
• Sell tickets for events at the box office
• Function as the centre’s info desk for visitors
• Coordinate with the respective appointed ticketing agents’ helpdesk regarding tickets sold
• Prepare daily sales reports, cash returns and cash, debit/credit card receipts for banking/accounting
• Be equipped with good venue and events knowledge to attend to customer enquiries effectively
• Promote events at The Star PAC
• Monitor seats held for new events that go on sale
• Assist with seats relocation exercise
• Management and handling of Lost & Found items
• Prepare pre-event day & event day seat manifest
• Provide guidance and training to casuals
• Assist in scheduling casuals for work
• Adhere to Standard Operating Procedures and strive for continuous improvements
• Ensure that Box Office inventories are stocked up, e.g. ticket stock for printing and topping up of brochures
• Assist with printing and bundling of StarTix tickets
• Responsible in the housekeeping of a clean and tidy box office area
• Assist with ad-hoc projects tasked by FOH Management

Job Requirement

• Minimum requirement is ‘O’ Levels with a good command in English and Mathematics
• Training in accounting and knowledge of IT and ticketing software will be added advantage
• Experience of 1-2 years in cashiering, reservations, ticketing or handling point of sales activities is desirable
• Box Office Officer is required to work irregular hours and weekends
• Good interpersonal and communication skills
• Good knowledge of computer applications
• A keen learner and possess a pleasant disposition